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For any inquiries or support, feel free to reach out to our customer care team. Whether you have questions about our products, need assistance with an order, or require further information, we're here to help. You can contact us by phone at +233 265 599 842 or via email at info@maisonfascino.com
If you want bespoke wear, please fill the form below
FAQ
How can I track my order?
Our order tracking system allows you to monitor the status of your purchase every step of the way. Simply log in to your account and access the order tracking feature to stay updated on the delivery progress.
What are the delivery options?
We offer standard and express delivery options to cater to your specific needs. Choose the option that best suits your timeline and preferences during the checkout process.
How do I return an item?
If you're not completely satisfied with your purchase, you can initiate a return within 30 days of receiving the item. Simply visit our returns portal and follow the guided steps to process your return.
How can I contact your couriers?
Our dedicated logistics team ensures smooth communication with our couriers to address any delivery-related queries or concerns. You can reach out to us for any courier-related inquiries, and we'll be happy to assist you.
Do you provide International delivery?
Yes, we offer international delivery to bring our exceptional products to customers worldwide. Explore our international shipping options during the checkout process.
What is your returns policy?
Our returns policy allows for hassle-free returns within 30 days of your purchase, ensuring that you can shop with confidence and peace of mind.
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